Terms of service

Terms of Service

Last updated: August 2026

This website and Downrigger Shop are operated by Stelco Pty. Limited (ABN 25 003 774 472).

These Terms of Service apply to your use of downriggershop.com and purchases made through our online store.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Products and information

We make reasonable efforts to ensure product descriptions, specifications, images, prices and availability are accurate.

Colours and appearance may vary slightly due to photography, manufacturing variations and different displays.

Fishing equipment should be selected and used appropriately for its intended application. If you are unsure whether a product is suitable for your intended use, please contact us before purchasing.

Prices and payment

Prices are displayed in the currency selected on the website and applicable charges are shown during checkout.

You agree to provide accurate and complete billing, contact and delivery information.

Payment must be successfully authorised before an order is dispatched.

Orders

An order confirmation acknowledges that we have received your order.

We may cancel or decline an order where reasonably necessary, including where:

  • a product is unavailable;

  • there has been an obvious pricing or product-information error;

  • payment cannot be authorised;

  • the order appears fraudulent or presents a security risk; or

  • we cannot lawfully or reasonably deliver the product to the requested destination.

If we cancel an order after payment has been received, we will refund the applicable amount.

Delivery

Orders are delivered in accordance with our Shipping Policy.

Delivery timeframes are estimates unless expressly stated otherwise. Events outside our reasonable control, including carrier, customs and international postal delays, may affect delivery.

We will comply with our obligations under Australian Consumer Law where goods are not supplied within an agreed or reasonable timeframe.

Customers are responsible for providing a complete and accurate delivery address.

Returns and product problems

Returns, faults, damage and other product problems are handled in accordance with our Returns & Refunds Policy and Australian Consumer Law.

Damage caused after delivery by misuse, accidental impact, excessive loading, incorrect handling, incorrect assembly or use outside a product's intended purpose is not a manufacturing defect.

We may assess a product claimed to be faulty before determining the appropriate remedy.

Nothing in these Terms or our Returns & Refunds Policy limits rights arising under Australian Consumer Law.

Intellectual property

Unless otherwise stated, the content of this website, including text, photographs, graphics, logos, videos and original fishing information, is owned by or licensed to Downrigger Shop.

You may use the website for normal personal and shopping purposes.

You must not reproduce, republish or commercially exploit our original website content without permission, except where permitted by law.

Third-party links

Our website may link to external websites or services. These links are provided for convenience or additional information.

We are not responsible for the content, availability or privacy practices of third-party websites that we do not control.

Website availability

We may update, maintain or change the website and cannot guarantee that it will always be available or error-free.

Nothing in this section limits liability that cannot lawfully be excluded.

Liability

To the maximum extent permitted by law, we exclude liability that may lawfully be excluded.

Nothing in these Terms excludes, restricts or modifies the Australian Consumer Law, including applicable consumer guarantees or any liability that cannot legally be excluded or limited.

Privacy

Personal information is handled in accordance with our Privacy Policy.

Changes to these Terms

We may update these Terms from time to time. Updated Terms apply from the date they are published and do not retrospectively remove rights relating to purchases already made.

Governing law

These Terms are governed by the laws of New South Wales, Australia, and applicable Commonwealth laws of Australia.

Contact

Downrigger Shop
Operated by Stelco Pty. Limited
ABN 25 003 774 472

Unit 38, 25 Marshall Street
Manly NSW 2095
Australia

Email: sales@stelco.com.au